Payment Refund Policy
PAYMENT/REFUND POLICY Payment Policy At time of booking, you will receive an invoice with an option date for the preferred stateroom number. To guarantee the preferred stateroom number a 25% deposit or full payment, is required on or before this option date. When the option expires the stateroom number will be released back into inventory. Full payment is required 90 days before voyage departure date. Travel Insurance plan may be available for purchase any time before final payment is made. Payment may be made with personal check, wire transfer, Visa®, MasterCard® or American Express® credit cards. Please be aware that some Visa and MasterCard issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S. even if the transaction is denominated in U.S. Dollars. This “Foreign Transaction Fee” is an arbitrary fee imposed by the credit card issuing banks which accrues solely to their benefit. SeaDream Yacht Club derives absolutely no benefit, monetary or otherwise, from the assessment of these fees. Cancellation and Refund Policy Cancellation requests must be made by telephone or in writing to SeaDream Yacht Club Limited. If the request is received more than 120 days prior to sailing, all amounts already paid will be refunded minus US $50.00 per booking administration fee. Guests who cancel within 120 days prior to sailing for any reason, including medical reasons, will be subject to the following cancellation fees: Cancellation requests received following number of days before sailing: 120 – 91 days = $200 per person 90 – 46 days = 25% of full fare 45 – 31 days = 50% of full fare 30 days or less = 100% of full fare Non-appearance/no written notice = 100% of full fare Voluntary termination by the guest of a cruise in progress will result in no refund. Refunds will be issued within 90 days after they are requested.
Testimonials
...We had a great time-best ever, and will be coming back...Charlie and I feel like we've been yachting with our "best friends". Hard to believe we didn't know anyone on the yacht 8 days ago-now we've met new traveling friends for the years to come. Mr & Mrs Charles HoganSeattle, Washington
The pedicures my husband and I had on deck as we sailed out of Civitavecchia to begin the voyage were fantastic Mrs. Betsy BrownFalmouth, Maine
You are organizing great trips and you have excellent service. I think I will use your services more in future. Albert RichardsonChicago, IL
A wonderful honeymoon trip with SeaDream. It was an unforgettable experience for us and we recommend your company to all our friends. Thank you very much! Mr & Mrs OVirgin Islands
Another great trip with SeaDream. We so enjoyed the service & attention to detail. Sara JohnLos Angeles, California
We have done other small ships in the past, but you guys take it to a higher level. We were very happy with everything, Ship, Captain, Crew, Cuisine, just outstanding and made us feel like family! Mr. & Mrs. HartAztec, New Mexico